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Customer Care Representative Job in Kenya (KShs 25K)

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Position:Motorvehicle Sales Representative 
 
Department: Sales and Marketing
 
Reporting To: Sales and Marketing Manager
 
Industry:Automotive Industry
 
Salary: 25,000
 
Availability: Immediately
 
Job Objective:
To maintain and develop a network of distributors and customers for the products in order to achieve progressive growth in sales of automobiles. 

Duties and Responsibilities
  • Sell and demonstrate full product range at every opportunity.
  • Handle any product complaints promptly, efficiently and professionally in accordance with established procedure.
  • Get new customers for the company to widen the market scope of the company.
  • Meet customer specifications on the products ordered.
  • Manage customers¡¦ accounts with the company.
  • Ensure timely delivery of the customer¡¦s orders as planned and agreed with the customer.
  • Actively participate in all promotional activity being offered by the company.
  • Establish and maintain regular contact with relevant people within the organisation.
  • Maintain full awareness of current trade activity within the industry.
  • Plan promotional activity in accordance with Marketing directives and local needs.
  • Understand and extract information contained in customer analysis statistics.
  • Any other duties assigned.
Competence
  • Excellent communication and customer service skills
  • Very presentable and neat
  • Ability to build rapport with customers and qualify their requirements
  • Commitment to hitting targets
  • Team player
  • Strong negotiation skills
  • Confident when communicating to clients on phone and face to face
  • Audible enough when communicating to people
  • Ability to demonstrate products.
  • Strong presentation skills.
  • Self motivated
  • Outgoing personality
Job Specification
  • Minimum diploma in Sales and Marketing from a recognized institution.
  • Experience in automotive industry will be an added advantage.
  • Strong technical background would be an advantage
  • Minimum two (2) years experience as a sales representative.
  • Age – not above 30 years
Only qualified candidates should send their updated CVs via email to therecruiter@dafinaconsultants.com

Position remains open till suitable candidate is selected

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